We’re all in business together.  Whether you’re a business owner in charge of all facets of the company, a leader responsible for a team of people, or you’re contributing your skills as part of a functional division, team, or project – we’re all in business.  The business of people.

The businesses and individuals who will succeed in the future will not be the ones that spend all their time thinking about how to sell more products and services at higher margins.  Rather, they will be the ones that recognize the common human needs and motivations that govern employee and customer behavior.

Designed for all audiences, Make Your Business Human is a transformative keynote that focuses not on the differences that so many of us seem fixated on (the pace of change, conflict, communication to name a few), but on four profound similarities we all share.  We need to understand, honor, and harness the qualities that make us human if we want to outperform the competition in creating memorable customer experiences and true workforce engagement.

This shift in perspective is not theoretical.  It’s already happening.  If you want to be on the leading edge of tomorrow’s success, then you need to have a personal mindset (and lead teams) rooted in the foundations of The Human Way™.  This highly customizable keynote is perfect for C-suite retreats, leadership development programs, and all-hands meetings and is easily adapted for longer half-day and day-long workshops.

Partial List of Takeaways:

  • Understand the Four Human Truths and how they impact our behavior as humans-first, but also as employees and customers.
  • How to implement a people-first approach to leadership that will drive engagement and resolve the seemingly endless “work/life balance” debate
  • How to create an environment where people can be their best version of themselves.
  • How to create a place where fear and failure are not only acceptable, but celebrated as opportunities for true growth
  • How to balance short-term needs against long-term goals in a way that reduces personal stress and improves strategic decision-making
  • How we take ownership of our choices – and our reactions.

“Watching our conference attendees captivated and responding with loud bursts of laughter to Matt’s presentation on generational differences, I knew we had a successful launch to our 3 day conference. Thank you, Matt, for starting our conference with a great keynote!”

Diana, Executive Vice President